SentiLink | Privacy Policy

Last updated: May 6, 2026

SENTILINK.COM WEBSITE TERMS AND CONDITIONS

ACCEPTANCE OF THESE TERMS

These Website Terms and Conditions (“Terms”) govern your access to and use of the website located at www.sentilink.com (the “Site”), which is owned and operated by SentiLink Corp., a Delaware corporation (“SentiLink,” “we,” “us,” or “our”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.

We reserve the right to modify these Terms at any time. We will use commercially reasonable efforts to provide you with notice of material changes, such as by posting a prominent notice on the Site. Changes will be effective upon posting to the Site, and the “Last Updated” date above will be revised accordingly. Your continued use of the Site following the effective date of any changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically.

ABOUT THE SITE

The Site provides general information about SentiLink and its identity verification and fraud prevention products and services. The Site is informational in nature and is directed at businesses and organizations, not individual consumers.

The Site is not itself a service platform. SentiLink’s fraud prevention and identity verification products and services (collectively, the “Commercial Services”) are made available to qualified business customers solely under separate written agreements between SentiLink and those customers. Nothing on this Site constitutes an offer to provide, or a contract for, the Commercial Services. Access to and use of the Commercial Services is governed exclusively by the applicable master service agreement, order form, or other written agreement entered into between SentiLink and the customer.

ELIGIBILITY

The Site is intended for use by businesses, financial institutions, and other organizations and their authorized representatives. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

PERMITTED USE

You may access and use the Site solely for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree not to:

(a) Use the Site in any manner that violates any applicable federal, state, local, or international law or regulation;

(b) Use the Site for any purpose that is fraudulent, deceptive, or otherwise harmful;

(c) Attempt to gain unauthorized access to any portion of the Site, or any systems or networks connected to the Site, by hacking, password mining, or any other illegitimate means;

(d) Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express prior written permission;

(e) Introduce any virus, trojan horse, worm, logic bomb, or other material that is malicious or technologically harmful;

(f) Interfere with, disrupt, or impose an unreasonable or disproportionately large load on the Site or its infrastructure;

(g) Remove, alter, or obscure any copyright, trademark, or other proprietary rights notice displayed on the Site;

(h) Frame or mirror any part of the Site without our express prior written consent; or

(i) Use the Site to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material.

INTELLECTUAL PROPERTY

All content on the Site — including but not limited to text, graphics, logos, trademarks, service marks, trade names, images, software, data compilations, and the design, selection, and arrangement thereof — is the property of SentiLink or its licensors and is protected by United States and international intellectual property laws.

“SentiLink,” the SentiLink logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SentiLink or its affiliates. You may not use such marks without the prior written permission of SentiLink.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site solely for your internal business evaluation purposes. This license does not include the right to: (i) modify or create derivative works based on the Site or its content; (ii) commercially exploit any content on the Site; or (iii) download, copy, or reproduce any content except as incidental to ordinary web browsing (e.g., browser caching).

INFORMATION SUBMITTED THROUGH THE SITE

If you submit information through the Site — including through contact forms, demo request forms, newsletter sign-ups, communications related to employment opportunities, or similar features — you represent and warrant that the information you provide is accurate and complete. You acknowledge that any such submission is governed by our Privacy Policy. You further represent and warrant that you will not submit any personally identifiable information of third parties through the Site unless you have obtained all necessary consents and authorizations to do so in compliance with applicable data protection laws.

By submitting information through the Site, you consent to being contacted by SentiLink regarding our products and services, including the Commercial Services. You may opt out of marketing communications at any time by following the unsubscribe instructions contained in any such communication or by contacting us at legal.notices@sentilink.com. All rights not expressly granted herein are reserved by SentiLink and its licensors.

REGULATORY AND LEGAL DISCLAIMERS

SentiLink Is Not a Consumer Reporting Agency

SentiLink is not a consumer reporting agency as defined by the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. (“FCRA”), and none of the Commercial Services constitute or otherwise provide “consumer reports” as that term is defined by the FCRA. SentiLink does not provide information regarding the creditworthiness, credit standing, credit capacity, character, or general reputation of any consumer. The Commercial Services are designed for identity verification and fraud prevention purposes and are not intended to be used, in whole or in part, as a factor in establishing a consumer’s eligibility for credit, insurance, employment, or any other purpose enumerated under Section 1681b of the FCRA.

No Professional or Legal Advice

The information provided on the Site is for general informational purposes only. Nothing on the Site constitutes legal, regulatory, compliance, financial, or professional advice. You should consult your own legal, compliance, and other professional advisors regarding the applicability of any information on the Site to your particular circumstances.

THIRD-PARTY LINKS AND CONTENT

The Site may contain links to third-party websites, resources, or services that are not owned or controlled by SentiLink. We provide these links for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly recommend that you review the terms of use and privacy policies of any third-party websites you visit. You acknowledge and agree that SentiLink shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services.

DISCLAIMER OF WARRANTIES

THE SITE AND ALL CONTENT, MATERIALS, AND INFORMATION MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SENTILINK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, SENTILINK DOES NOT WARRANT THAT: (A) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE; (C) ANY ERRORS ON THE SITE WILL BE CORRECTED; OR (D) THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

ANY PRODUCT OR SERVICE DESCRIPTIONS, SPECIFICATIONS, PERFORMANCE CLAIMS, OR OTHER INFORMATION ON THE SITE RELATING TO THE COMMERCIAL SERVICES ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE REPRESENTATIONS, WARRANTIES, OR GUARANTEES REGARDING THE COMMERCIAL SERVICES. THE COMMERCIAL SERVICES ARE GOVERNED SOLELY BY THE TERMS OF THE APPLICABLE WRITTEN AGREEMENT BETWEEN SENTILINK AND THE CUSTOMER.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SENTILINK, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SENTILINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF SENTILINK AND ITS AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS (US $100.00) OR (B) THE TOTAL AMOUNT PAID BY YOU TO SENTILINK, IF ANY, DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ANY REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SentiLink, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site in violation of these Terms; (b) your violation of any applicable law or regulation; (c) any information you submit through the Site; or (d) your infringement or misappropriation of any third-party intellectual property or other rights. SentiLink will provide you with prompt written notice of any such claim and will reasonably cooperate with your defense thereof at your expense.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the federal or state courts located in the State of Delaware, and you irrevocably consent to the personal jurisdiction and venue of such courts.

DISPUTE RESOLUTION

Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact SentiLink at legal.notices@sentilink.com and attempt to resolve the dispute informally for a period of at least thirty (30) days.

Arbitration

If the dispute is not resolved informally within thirty (30) days, either party may elect to resolve the dispute by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware, unless the parties mutually agree to another location. Each party shall bear its own costs and attorneys’ fees in connection with the arbitration, unless the arbitrator determines that the applicable law requires a different allocation. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE.

Injunctive Relief

Notwithstanding the foregoing, SentiLink may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of SentiLink’s intellectual property rights or confidential information.

GENERAL PROVISIONS

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and SentiLink with respect to your use of the Site and supersede all prior or contemporaneous communications, understandings, and agreements, whether oral or written, with respect to the subject matter hereof. For the avoidance of doubt, these Terms do not govern the Commercial Services, which are subject to separate written agreements.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. SentiLink’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of SentiLink. SentiLink may freely assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets that SentiLink will post notice of any such assignment on the Site within thirty (30) days of the effective date of the assignment.

Force Majeure

SentiLink shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay results from circumstances beyond SentiLink’s reasonable control, including but not limited to acts of God, natural disasters, pandemic, governmental actions, cyberattacks, or failures of third-party services. SentiLink shall use commercially reasonable efforts to mitigate the effects of any force majeure event.

Electronic Communications

By using the Site, you consent to receiving communications from SentiLink electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

CONTACT US

If you have any questions about these Terms, please contact us at legal.notices@sentilink.com.